Returns & Exchanges
At ALLIES, we want you to love your skin. If you are not completely satisfied with your purchase, you can return your products within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return.
- 2.Prepare the Package
Carefully pack the beauty products in their original packaging, ensuring all lids are securely sealed to prevent leaks during transit.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.