Returns & Exchanges

At ALLIES, we want you to love your skin. If you are not completely satisfied with your purchase, you can return your products within 30 days of delivery for a full refund or exchange.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and email address to select the items you wish to return.

  • 2.
    Prepare the Package

    Carefully pack the beauty products in their original packaging, ensuring all lids are securely sealed to prevent leaks during transit.

  • 3.
    Ship It Back

    Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.